Communications Officer

Job vacancy

Application Status: Actively Recruiting
Reference code: TSOSJ/HR/CM/4/17
International applicants are highly encouraged to apply. You must be willing to relocate to Arusha, Tanzania for a minimum of  24 months commitment.
We are looking for a creative and energetic individual to contribute to supporter retention and renewal by delivering high quality sponsor and donor stewardship, proactive relationship management and targeted written communications.
Who You Are
  • From anywhere in the world.
  • Be flexible, open-minded, and tolerant and appreciate the complexities of working in a rapidly growing charity in a developing country.
  • Have a passion for our mission and a strong desire to make a positive difference performing a variety of tasks; from the mundane to the fun and interesting!
  • Work well independently and as part of a team of Tanzanian staff and international volunteers.
  • Energetic, consistent and dedicated personality.
  • Have good emotional and physical health and the energy and drive to take on new challenges.
What you’ll do
  • Draft, review and update supporter communications to ensure content accuracy and quality.
  • Develop new and innovative ways to engage supporters through communications tools.
  • Update and implement supporter communications timelines and monitor workflow for team members to ensure adherence to deadlines.
  • Manage Outlook inbox to ensure supporter queries are responded to and actioned in a timely, accurate and courteous manner in line with the house style. Ensure all inbox communications are recorded correctly in supporter database and filed into appropriate outlook folders.
  • Coordinate the production of communications collateral with graphic design.
  • Coordinate the distribution of communication collateral in collaboration with team members.
  • Maintain accurate records, create templates and produce reports in supporter database.
  • Identify solutions to supporter issues in consultation with Head of Department.
  • Track, monitor and record progress of supporter communications against KPIs for monthly management reports.
  • Participate and support fellow staff in school mission related activities such as all School Celebration Days throughout the year.
  • Participate in student selection process, in particular working after hours on rest days and public holidays up to 20 Saturdays per annum.
  • Perform any other duties as assigned by Head of Department and Manager.
What we’re looking for
  • Diploma/Bachelor’s Degree in Communications, Journalism or any relevant course.
  • Good computer skills.
  • Excellent written English, oral communication and interpersonal skills (IELTS Level 8 or equivalent).
  • Ability to develop engaging supporter communications.
  • Photography and videography experience desirable.
  • Design editing skills (InDesign and Publisher) viewed favourably.
  • Strong presentation skills.
  • Organisational skills, good time management and ability to work independently.

Interested in applying?

If you feel you meet the criteria for this position, please fill out the application form and upload your completed form along with your CV and cover letter to the form on this page.

Please note that only shortlisted candidates will be contacted.

If you have any further questions you can head to our FAQ page or contact
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