Privacy Policy

The School of St Jude is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the The School of St Jude Web site and governs data collection and usage. By using the The School of St Jude website, you consent to the data practices described in this statement.

Collection of your Personal Information

The School of St Jude collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. The School of St Jude also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by The School of St Jude. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by The School of St Jude for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the The School of St Jude Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through The School of St Jude public message boards, this information may be collected and used by others. Note: The School of St Jude does not read any of your private online communications.

The School of St Jude encourages you to review the privacy statements of Web sites you choose to link to from The School of St Jude so that you can understand how those Web sites collect, use and share your information. The School of St Jude is not responsible for the privacy statements or other content on Web sites outside of the The School of St Jude and The School of St Jude family of Web sites.

Use of your Personal Information

The School of St Jude collects and uses your personal information to operate the The School of St Jude Web site and deliver the services you have requested. The School of St Jude also uses your personally identifiable information to inform you of other products or services available from The School of St Jude and its affiliates. The School of St Jude may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

The School of St Jude does not sell, rent or lease its customer lists to third parties. The School of St Jude may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, The School of St Jude may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to The School of St Jude, and they are required to maintain the confidentiality of your information.

The School of St Jude does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

The School of St Jude keeps track of the Web sites and pages our customers visit within The School of St Jude, in order to determine what The School of St Jude services are the most popular. This data is used to deliver customized content and advertising within The School of St Jude to customers whose behavior indicates that they are interested in a particular subject area.

The School of St Jude uses remarketing tools from Google Adwords and Facebook to advertise on third-party websites. This may mean we advertise to a previous visitor who started a task on our website but did not complete that task. For example, filling out a contact form. These ads could appear in places such as the Google search results page, on a website in the Google Display Network or somewhere on Facebook. Third-party vendors, including Google and Facebook, use cookies to direct ads to people who have previously visited The School of St Jude website. Any data collected is used in accordance with our data policy as well as the policy of Google and Facebook. To opt out of remarketing visit the links below:

Google: https://support.google.com/ads/answer/2662922?hl=en

Facebook: https://www.facebook.com/ads/website_custom_audiences/

Security of your Personal Information

The School of St Jude Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on The School of St Jude or the site; (b) protect and defend the rights or property of The School of St Jude; and, (c) act under exigent circumstances to protect the personal safety of users of The School of St Jude, or the public.

Use of Cookies

The The School of St Jude Web site use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize The School of St Jude pages, or register with The School of St Jude site or services, a cookie helps The School of St Jude to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same The School of St Jude Web site, the information you previously provided can be retrieved, so you can easily use the The School of St Jude features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the The School of St Jude services or Web sites you visit.


The School of St Jude secures your personal information from unauthorized access, use or disclosure. The School of St Jude secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

The School of St Jude will occasionally update this Statement of Privacy to reflect company and customer feedback. The School of St Jude encourages you to periodically review this Statement to be informed of how The School of St Jude is protecting your information.

Contact Information

The School of St Jude welcomes your comments regarding this Statement of Privacy. If you believe that The School of St Jude has not adhered to this Statement, please contact The School of St Jude at info@schoolofstjude.co.tz. We will use commercially reasonable efforts to promptly determine and remedy the problem.

The School of St Jude is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the The School of St Jude Web site and governs data collection and usage. By using the The School of St Jude website, you consent to the data practices described in this statement.

Collection of your Personal Information

The School of St Jude collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. The School of St Jude also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by The School of St Jude. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by The School of St Jude for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the The School of St Jude Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through The School of St Jude public message boards, this information may be collected and used by others. Note: The School of St Jude does not read any of your private online communications.

The School of St Jude encourages you to review the privacy statements of Web sites you choose to link to from The School of St Jude so that you can understand how those Web sites collect, use and share your information. The School of St Jude is not responsible for the privacy statements or other content on Web sites outside of the The School of St Jude and The School of St Jude family of Web sites.

Use of your Personal Information

The School of St Jude collects and uses your personal information to operate the The School of St Jude Web site and deliver the services you have requested. The School of St Jude also uses your personally identifiable information to inform you of other products or services available from The School of St Jude and its affiliates. The School of St Jude may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

The School of St Jude does not sell, rent or lease its customer lists to third parties. The School of St Jude may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, The School of St Jude may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to The School of St Jude, and they are required to maintain the confidentiality of your information.

The School of St Jude does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

The School of St Jude keeps track of the Web sites and pages our customers visit within The School of St Jude, in order to determine what The School of St Jude services are the most popular. This data is used to deliver customized content and advertising within The School of St Jude to customers whose behavior indicates that they are interested in a particular subject area.

The School of St Jude uses remarketing tools from Google Adwords and Facebook to advertise on third-party websites. This may mean we advertise to a previous visitor who started a task on our website but did not complete that task. For example, filling out a contact form. These ads could appear in places such as the Google search results page, on a website in the Google Display Network or somewhere on Facebook. Third-party vendors, including Google and Facebook, use cookies to direct ads to people who have previously visited The School of St Jude website. Any data collected is used in accordance with our data policy as well as the policy of Google and Facebook. To opt out of remarketing visit the links below:

Google:
https://support.google.com/ads/
answer/2662922?hl=en

Facebook: 
https://www.facebook.com/ads/
website_custom_audiences/

Security of your Personal Information

The School of St Jude Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on The School of St Jude or the site; (b) protect and defend the rights or property of The School of St Jude; and, (c) act under exigent circumstances to protect the personal safety of users of The School of St Jude, or the public.

Use of Cookies

The The School of St Jude Web site use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize The School of St Jude pages, or register with The School of St Jude site or services, a cookie helps The School of St Jude to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same The School of St Jude Web site, the information you previously provided can be retrieved, so you can easily use the The School of St Jude features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the The School of St Jude services or Web sites you visit.


The School of St Jude secures your personal information from unauthorized access, use or disclosure. The School of St Jude secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

The School of St Jude will occasionally update this Statement of Privacy to reflect company and customer feedback. The School of St Jude encourages you to periodically review this Statement to be informed of how The School of St Jude is protecting your information.

Contact Information

The School of St Jude welcomes your comments regarding this Statement of Privacy. If you believe that The School of St Jude has not adhered to this Statement, please contact The School of St Jude at info@schoolofstjude.co.tz. We will use commercially reasonable efforts to promptly determine and remedy the problem.

Purpose

The School of St Jude is committed to protecting the privacy of the personal information it collects, holds and administers. Personal information is information which directly or indirectly identifies a person.

This policy applies to all the entities and persons associated with The School of St Jude (collectively referred to as the “School” or “we”), namely:

  • The School of St Jude Limited (Tanzania) – Certificate of Compliance No. 0031
  • The School of St Jude Limited (Australia) – ACN 620 147 775
  • The American Friends of the School of St Jude, Tanzania, Inc (USA) – EIN 47-3077055

We take our privacy obligations seriously, and this policy sets out how we collect and handle personal information and how we will deal with privacy concerns. 

 

Principles

The School collects, holds and administers a range of personal information for fundraising for and operating the School in Tanzania. We have adopted the following principles as minimum standards concerning handling personal data.

The School will:

  • Collect only information which we require for our primary purposes;
  • Ensure that stakeholders are informed as to why we collect the information and how we administer the information gathered;
  • Use and disclose personal information only for our primary purposes or a directly related purpose or for another purpose with the particular person’s consent;
  • Store personal information securely, protecting it from unauthorised access; and
  • Provide stakeholders with access to their own information and the right to seek its correction, amendments and updates of their data in accordance with this policy.

 

Scope

This policy applies to our staff, board members, students, former students, volunteers, contractors and suppliers who handle personal information collected by the School and it applies to personal information collected from donors, sponsors, volunteers, visitors to the School, contractors and suppliers (“you”, “your”).  This policy does not apply to personal information collected in relation to current or former students of the School, job applicants or current or former employees of the School in connection with their employment.

By providing your personal information to us, you consent to the use, storage and disclosure of the personal information you provide the School as described in this policy.

 

What personal information do we collect and hold?

We may collect the following types of personal information:

  • Name, mailing or street address, email address, telephone number, age or date of birth, gender or other verification information which we are required to collect under relevant laws that apply to us;
  • Profession, occupation or job title;
  • Details of donations you have made, sponsorship packages you have subscribed to or products and services you have purchased from us or which you have enquired about, together with any additional information necessary to deliver those products and services and to respond to your enquiries;
  • Photograph, video or audio recording; and
  • Any additional information relating to you that you provide to us directly or indirectly through the use of our website, online presence or through our representatives or otherwise.

We use third party payment providers for payments and donations to the School which means we do not collect or retain credit card and bank account information directly other than in relation to contractors and suppliers where we might hold bank account information.

 

How do we collect your personal information?

We collect your personal information directly from you unless it is unreasonable or impracticable to do so. We may collect personal information from you in the following ways:

  • Through your access and use of our website;
  • Through surveys;
  • During conversations between you and our representatives;
  • When you complete an application or purchase order;
  • Through enquiries of visits and/or physical visits to our School;
  • Automatic subscription to our newsletters and announcements through visits to our website or physical visits.

 

Cookies

In some cases we may also collect your personal information through the use of cookies. When you access our website, we send a “cookie” (which is a small summary file containing a unique ID number) to your computer to help you personalise your online experience. This enables us to recognise your computer and enables us to recall your specific information, such as billing addresses, on subsequent visits to our website making it easier for you to use the website features. We also use cookies to measure traffic patterns, determine which areas of our website have been visited, and measure aggregate transaction patterns. We use this to research our users’ habits so that we can improve our online experience. If you do not wish to receive cookies, you can set your browser so that your computer does not accept them.

We may log IP addresses (that is, the electronic addresses of computers connected to the internet) to analyse trends, administer the website, track users movements, and gather broad demographic information.

 

For what purposes do we collect, hold, use and disclose your personal information?

No personal data or information exchange is permitted between supporters or visitors and the school's staff or students. This includes accepting or requesting personal contact information including email addresses, personal mailing addresses, business cards, telephone numbers, Facebook ID,Skype ID or any social media accounts.

The only permitted communications between St Jude’s supporters and visitors and St Jude’s staff are those which are conducted through official school channels, and for official purposes.

We collect personal information from you for fundraising for and operating the School in Tanzania. This includes:

  • to send communications requested by you;
  • to answer enquiries and to process or provide information on your donations or sponsorship subscriptions;
  • to provide you with access to protected areas of our website;
  • to assess the performance of the website and to improve its operation of the website;
  • to conduct business processing functions, including providing personal information across the School, contractors, service providers or other third parties;
  • for the administrative, marketing (including direct marketing), planning, product or service development, quality control and research purposes of the School and its contractors or service providers;
  • to update our records and keep your contact details up to date;
  • to process and respond to any enquiry or complaint made by you; and
  • to comply with any law, rule, regulation, lawful and binding determination, decision or direction of a regulator, or in co-operation with any governmental authority of any country.

Your personal information will not be shared, sold, rented or disclosed other than as described in this policy.

 

To whom may we disclose your information?

We may disclose your personal information to:

  • our staff, board members, students, volunteers, contractors or service providers for fundraising or operating the School or our website, fulfilling requests by you, and to otherwise provide services to you;
  • suppliers and other third parties with whom we have commercial relationships for business, marketing, and related purposes; and
  • any organisation for any authorised purpose with your express consent.

 

Direct marketing materials

We may send you direct marketing communications and information about the School and our services that we consider may be of interest to you. These communications may be sent in various forms, including mail, SMS and email, in accordance with applicable marketing laws. You consent to us sending you those direct marketing communications by any of those methods. If you indicate a preference for a method of communication, we will endeavour to use that method whenever practical to do so. In addition, at any time you may opt-out of receiving marketing communications from us by contacting us (see the details below) or by using opt-out facilities provided in the marketing communications and we will then ensure that your name is removed from our mailing list.

We do not provide your personal information to other organisations for direct marketing purposes.

The School takes reasonable steps to ensure that it complies with relevant national and international Cybercrime, Spam  and Personal Data Protection laws.

 

How can you access and correct your personal information?

You may request access to any of your personal information that we hold at any time by sending an email to info@schoolofstjude.co.tz or through an account on our website through the supporter portal.

There may be instances where we cannot grant you access to your personal information that we hold. For example, we may refuse access if granting access would interfere with the privacy of others or if it would result in a breach of confidentiality. If that happens, we will give you written reasons for any refusal.

If you believe that personal information we hold about you is incorrect, incomplete or inaccurate, you may request us in writing to amend the information. We will consider if the information requires amendment. If we do not agree that there are grounds for amendment, we will add a note to the personal information stating that you disagree with it.

 

What is the process for complaining about a breach of privacy?

If you believe that your privacy has been breached, please get in touch with us using the contact information below and provide details of the incident so that we can investigate it. 

We request that complaints about privacy breaches be made in writing, so we can be sure about the details of the complaint using the contact information below. We will attempt to confirm as appropriate and necessary with you your understanding of the conduct relevant to the complaint and what you expect as an outcome. We will inform you whether we will conduct an investigation, the name, title, and contact details of the investigating officer and the estimated completion date for the investigation process.

After we have completed our enquiries, we will contact you, usually in writing, to advise the outcome and invite a response to our conclusions about the complaint. If we receive a response from you, we will assess it and advise if we have changed our view.

 

Overseas disclosure

We store personal information that we collect about you in overseas locations including overseas or cloud based data hosting facilities. The main locations we store personal information are Australia, Tanzania and the USA. You are taken to expressly agree and consent to the transfer, storing or processing of your personal information in these countries in submitting it to us. 

We take reasonable steps to ensure that the overseas recipients of your personal information do not breach the privacy obligations relating to your personal information and that they adhere to this policy.

 

Security

We take reasonable steps, including technical and organisational measures, to ensure your personal information is protected from misuse and loss and from unauthorised access, modification or disclosure. We may hold your information in either electronic or hard copy form. When we no longer need personal information, we take reasonable steps to destroy or de-identify it.

As our website is linked to the internet, and the internet is inherently insecure, we cannot provide any assurance regarding the security of transmission of information you communicate to us online. We also cannot guarantee that the information you supply will not be intercepted while being transmitted over the internet. Accordingly, any personal information or other information which you transmit to us online is transmitted at your own risk.

 

Links

Our website may contain links to other websites operated by third parties. We make no representations or warranties concerning the privacy practices of any third party website and are not responsible for the privacy policies or the content of any third-party website. Third-party websites are responsible for informing you about their own privacy practices.

 

Contacting us

If you have any questions about this policy, any concerns or a complaint regarding the treatment of your privacy or a possible breach of your privacy, please use the contact link on our website or contact us at  info@schoolofstjude.co.tz

We will treat your requests or complaints confidentially. Our representative will contact you within a reasonable time after receipt of your complaint to discuss your concerns and outline options regarding how they may be resolved. We will aim to ensure that your complaint is resolved in a timely and appropriate manner.

 

Changes to our privacy policy

We may change this privacy policy from time to time. Any updated versions of this privacy policy will be posted on our website. Please review it regularly.