Officer – Supporter Relations

Officer – Supporter Relations - The School of St Jude, Sisia Campus, Moshono, Arusha, Tanzania (1 Vacancy, Bachelor Degree)

• You're a natural relationship-builder who communicates clearly, kindly and professionally.
• You love organising plans, meeting deadlines and making sure the little things don’t slip through the cracks.
• You enjoy writing, creating thoughtful communications and connecting with people across cultures.
• You’re curious, confident making videos, using digital tools and always looking for ways to improve how things are done.
• You go to sleep at night dreaming about finding new ways to make supporters feel appreciated.

• Support the delivery of personalized, quality donor stewardship; from heartfelt thank-you emails to thoughtful gifts and special communications.
• Collaborate with teams across St Jude’s to coordinate supporter updates, produce communications collateral and track supporter engagement.
• Maintain accurate, up-to-date records in the supporter database and trackers to ensure donors receive timely and relevant information.
• Assist with planning and preparation for supporter tours and Zoom events, including background research and materials.
• Monitor communications against KPIs, support reporting and share feedback to help improve how we engage our global supporters.

• A diploma or degree in communications, marketing, development, or a related field.
• Excellent English writing skills that are clear, engaging and professional, with great attention to tone and detail.
• Experience working in donor relations, customer service, fundraising or project coordination.
• Strong organisational skills and the ability to manage multiple tasks and timelines.
• Confident using Microsoft Office (especially Word, Outlook, Teams and Excel), with bonus points for experience in supporter databases or email design platforms.

• The opportunity to use your talents and expertise to fight poverty through education and make a positive impact in Tanzania.
• A flexible and supportive community of international and local employees.
• Ample opportunities for career progression and development.
• Mid - morning tea and lunch (during working days).